Delete your account
In the app (immediate)
- Open The Prepper App and go to the Profile tab.
- Tap Delete My Account and confirm twice.
Your account and all data linked to it are deleted from our servers straight away, and the app is reset on that phone.
Without the app
Email info@growix-ai.nl from the email address on your account, or tell us the Apple or Google account you signed in with, with the subject Delete my account. We confirm and delete it within 30 days.
What is deleted
- Your account (email address or Apple/Google sign-in identifier).
- Your questionnaire answers, generated plans, progress and supply list.
- Any reminders linked to your account.
What is kept
- Purchase records are kept by Apple or Google under their own policies. Deleting your account does not cancel a subscription: cancel it in your Apple ID or Google Play subscription settings.
- Server backups are overwritten within 90 days.